Terms of Service
Last updated: February 6, 2026
Welcome to Spressify. These Terms of Service ("Terms") govern your use of the Spressify mobile application and website (the "Service"). By using Spressify, you agree to these Terms.
1. Acceptance of Terms
By creating an account or using Spressify, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.
2. Description of Service
Spressify is a salon booking and appointment request platform that connects customers with beauty and wellness professionals. Our Service allows you to:
- Discover salons and beauty professionals in your area
- View services, pricing, and availability
- Book and manage appointments
- Receive appointment confirmations and reminders
- Process payments for services
3. User Accounts
To use certain features of Spressify, you must create an account. You agree to:
- Provide accurate and complete information
- Keep your account credentials secure
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
You must be at least 18 years old to create an account and use the Service.
4. Booking and Appointments
When you book an appointment through Spressify:
- You are entering into an agreement directly with the salon or service provider
- You agree to arrive on time for your scheduled appointment
- Cancellation policies are set by individual salons and will be displayed at booking
- Spressify is not responsible for the quality of services provided by salons
5. SMS Communications Consent
By creating an account and booking appointments, you consent to receive transactional SMS messages at the phone number you provide.
These messages are limited to:
- Appointment confirmations and reminders
- Booking status updates
- Account verification codes
You may opt out at any time by replying STOP to any message.
Reply HELP for assistance.
Message and data rates may apply.
Message frequency varies based on your booking activity.
We do not send promotional or marketing text messages. All SMS communications are transactional and directly related to your use of the Service.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Create multiple accounts or share account credentials
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Post false, misleading, or fraudulent content
- Harass, abuse, or harm other users or service providers
- Use automated systems to access the Service without permission
- Book appointments you do not intend to keep
7. Payments
Payments for services are processed securely through our payment providers. By making a payment, you agree that:
- You are authorized to use the payment method provided
- Payment information is accurate and complete
- You authorize charges for booked services
Refund policies are determined by individual salons. Disputes regarding services should first be addressed with the salon directly.
8. Intellectual Property
The Spressify name, logo, and all related graphics, content, and software are owned by Spressify and protected by intellectual property laws. You may not use our trademarks or content without prior written permission.
9. Limitation of Liability
Spressify provides a platform for connecting customers with salons. We are not responsible for:
- The quality, safety, or legality of salon services
- The accuracy of salon listings or information
- Actions or omissions of salon service providers
- Any damages arising from your use of the Service
To the maximum extent permitted by law, Spressify's liability is limited to the amount you paid for services through the platform in the past 12 months.
10. Indemnification
You agree to indemnify and hold Spressify harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
We may suspend or terminate your account at any time for violations of these Terms or for any other reason, with or without notice.
12. Account Deletion
You may permanently delete your account at any time directly from the Spressify app (Settings > Account > Delete Account). When you delete your account:
- Your personal data is permanently removed from our systems
- A confirmation email is sent to your registered email address
- All active bookings are cancelled
- Deletion is processed immediately and cannot be undone
Certain records may be retained for a limited period as required by law (tax compliance, fraud prevention, legal obligations). System backups may take up to 30 days to fully clear.
If you are unable to delete your account through the app, you may request deletion by emailing account-deletion@spressify.com.
For more information, visit our Account Deletion page.
13. Transactional Communications
By using the Service, you acknowledge that Spressify may send transactional emails and SMS messages related to your account activity, such as booking confirmations, account deletion confirmations, and security notifications. These communications are essential to the operation of the Service. See our Privacy Policy for details on SMS and email communications.
14. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new Terms.
15. Governing Law
These Terms are governed by the laws of the United States. Any disputes shall be resolved in accordance with applicable law.
16. Contact Us
Questions about these Terms?
If you have any questions or concerns about these Terms of Service, please contact us:
Email: support@spressify.com