Bookings & Calendar

To view your upcoming appointments:

• Open the Spressify app
• Tap on the "Bookings" tab at the bottom of the screen
• You'll see all your upcoming appointments listed by date
• Tap on any appointment to view details or make changes

To cancel or reschedule:

• Go to the "Bookings" tab and find your appointment
• Tap on the appointment to open details
• Select "Reschedule" to pick a new time, or "Cancel" to cancel
• Confirm your choice

Important: Cancellation policies vary by salon. Most salons require 24 hours notice for a full refund. Late cancellations may incur a fee.

Our standard cancellation policy:

• 24+ hours before: Full refund
• Less than 24 hours: 50% refund
• No-show: No refund

Some salons may have their own cancellation policies. Always check the salon's policy before booking.

During the booking process:

• After selecting your service and time, you'll see a "Notes" field
• Enter any special requests, allergies, or preferences
• The salon will see these notes before your appointment

Examples: "First-time customer", "Allergic to certain products", "Running late"

Yes! Spressify sends automatic reminders:

• 24 hours before: Email and push notification
• 2 hours before: Push notification

You can customize your notification preferences in Settings > Notifications.

Yes, you can book appointments for friends or family:

• During booking, look for the "Booking for someone else?" option
• Enter their name and contact information
• They'll receive the confirmation and reminders

Payment will still be charged to your account.

If a salon cancels your appointment:

• You'll receive an immediate notification
• You'll get a full refund automatically
• We'll help you find alternative salons with similar availability

Refunds typically process within 5-10 business days.

To see your past appointments:

• Go to the "Bookings" tab
• Tap "History" at the top of the screen
• Browse your past appointments by date
• Tap any booking to view details or rebook the same service