Payments & Payouts
Everything about payment methods, receiving payouts, and refunds.
What payment methods are accepted?
Spressify accepts the following payment methods:
- Credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- Apple Pay
- Google Pay
All payments are processed securely through Stripe.
How do I add or remove a payment method?
To manage your payment methods:
- Go to Profile > Payment Methods
- Tap "Add Payment Method" to add a new card
- Swipe left on any card to remove it
- Tap "Set as Default" to change your primary payment method
When am I charged for a booking?
Payment timing depends on the salon:
- Most salons: Your card is charged when you book
- Some salons: A hold is placed and charged after your appointment
The payment policy is shown before you confirm your booking.
How do refunds work?
Refund process:
- Refunds are processed automatically when you cancel within the policy window
- Refunds go back to your original payment method
- Processing time: 5-10 business days depending on your bank
If you don't see your refund after 10 business days, contact support.
How do salon owners receive payouts? (For Business Owners)
Salon owner payouts:
- Connect your bank account via Stripe during onboarding
- Payouts are sent automatically after appointments complete
- Standard payout schedule: 2 business days
- View all payouts in your Dashboard > Earnings
Transaction fees (2% per transaction, capped at $150/month) are deducted automatically.
Is my payment information secure?
Yes, your payment information is highly secure:
- All payments processed by Stripe (PCI-DSS Level 1 compliant)
- Your card details are never stored on our servers
- All data transmitted using bank-level encryption (TLS 1.3)
- Fraud detection and prevention built-in